Support
Frakt og Levering
Shipping Fee Norway
Members get free standard shipping on all orders. Become a member by creating an account.
Members: Free standard shipping on all orders
Guests: Free standard shipping on all orders above 2500 NOK
UPS Standard: 150 NOK
Shipping Time
Estimated shipping time: 2-5 business days
Processing time: Orders placed before 12 pm CET will be shipped the next business day, but please allow 24-48 hours for orders to be processed and dispatched by our warehouse. Orders placed on weekends and public holidays are processed the next working day. We aim to deliver your order within the estimated timeframes, but delays may occur.
Customs, Duties & Taxes
VAT and customs duty is calculated based on the delivery destination, and is shown as a separate item in your order summary. VAT is added to orders delivered within the EU and Norway. This means that all customs duties and VAT. is included in the purchase price.
Hjemlevering
Alle UPS-tjenester som tilbys i nettbutikken til Klättermusen inkluderer hjemlevering. Hvis leveringsadressen er i en blokk eller bygård, vil leveringen skje ved hovedinngangen. Etter to mislykkede leveringsforsøk vil pakken omdirigeres til et servicepunkt.
Avvist Ordre
Hvis du avviser ordren din, eller hvis vi ikke er i stand til å levere ordren din på grunn av feilaktig eller mangelfull informasjon, vil vi trekke fra leveringskostnader og andre avgifter, som for eksempel importavgifter, fra tilbakebetalingen din.