Shipping & Delivery
Shipping Fee Norway
Members get free standard shipping on all orders. Become a member by creating an account with us.
Members: Free standard shipping on all orders
Guests: Free standard shipping on all orders above 2500 NOK
UPS Standard: 150 NOK
Shipping Time
Estimated shipping time: 2-5 business days
Orders placed before 4 pm CET will normally be shipped the same day. Otherwise, please allow 24-48 hours for orders to be processed and dispatched by our warehouse. Orders placed on weekends and public holidays are processed the next working day. We aim to deliver your order within the estimated timeframes, but delays may occur.
Please note that we do not deliver to Svalbard.
Customs, Duties & Taxes
No additional customs & duties will be charged upon delivery.
Home Delivery
All UPS services offered on Klättermusen’s webshop include home delivery. If a delivery address is a home or residential building, the delivery will be made at the door. After two failed attempts, the parcel will be rerouted to the nearest service point.
Rejected order
If you reject your order, or if we are unable to deliver your order because of incorrect information, we will deduct the shipping costs and any other fees, such as import tax and duties, from your refund.